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- Return Policy
* Items in original condition, with tags still attached may be returned within 30 days of purchase accompanied by your original invoice and the Superior Scrubs return form. Items that have been washed, worn, altered or embroidered cannot be returned. Please test your new shoes out on clean carpet, because we cannot accept footwear returns if they show visible wear. All returned items are subject to inspection before being approved for a refund or exchange.
* Items purchased at a Superior Scrubs On- Site sales are subject to exchange or a credit to your account only. No refunds.
* Purchases made in store or online can be returned for an exchange, refund, or store credit. Special order items may be returned for an exchange or store credit only.
*Any approved refunds will be refunded for the cost of the product, based on your original payment method . Original or return postage is not refundable. If you made a payment with a credit card please allow up to one billing cycle for a refund to appear on your credit card statement.
* Please contact Superior Scrubs customer service within 30 days of purchse to report any manufacturer defects.
Depending on the method you use to send the item(s) to us, it can take up to 7 - 10 business days for us to receive your return. Upon receiving the item(s) you should usually receive your replacement items within 3- 10 business days Via USPS. Delays may incur.
Please ship your return or exchange merchandise, with the requested information completed on the Return/ Exchange form, to the following address via insured mail:
47 Highland Pavilion Court
Hiram, GA 30141